Hearing Aid Troubleshooting

No Sound
1. Low/dead battery
Replace battery
2. Poor battery contact
Consult your hearing aid professional
3. Battery upside down
  -battery door won't close.
Take out battery and insert it the other way
4. Domes, wax traps clogged
Remove dome-wipe or brush clean.Replace wax trap.
5. Earmolds, or tube could be blocked by WAX
Slim tubes - unsrew tube from HA, use reamer to dislodge wax.
Still doesn't work?
CONSULT your hearing aid professional
Changing your hearing aid battery
Cleaning your hearing aid
Changing a hearing aid wax trap

Helpful Tips for Adjusting to Hearing Aids:

The following is a list of general tips that will help you adjust to your hearing aids. These guidelines apply to all varieties of hearing aids. Specific questions regarding your hearing aids should be discussed with your hearing aid dispenser.
  • DO adjust to the hearing aid gradually. Wear the hearing aid as long as it feels comfortable. Gradually build up time. In a week or two, you should be wearing it full-time. Part-time use is usually not recommended. The more you wear the aid, the less conscious of it you will become and the more natural the sound will become as well.
  • DO keep realistic expectations. Hearing aids do not restore normal hearing. They only amplify it. Even when the hearing aid is functioning optimally, you may still have some difficulty understanding speech, depending on your hearing loss and the situation.
  • DO avoid groups and noisy situations the first few times you wear the hearing aid. Start wearing the hearing aid when you are alone or with one person you know well. Then, when you are comfortable with the aid, take it into groups and crowds. Do not wear it in large groups, crowds, traffic, etc., until you are accustomed to it. There may be some situations where you never want to wear it because of excessive noise (subway, factory work, etc.).
  • DO learn to adjust the volume with your own voice. One setting should be comfortable for most situations - with occasional resetting for unusually loud or soft situations. If you find yourself constantly adjusting the volume, talk to your specialist.
  • DO continue to sit up front in church, school, lectures, meetings, etc. The best distance between the hearing aid and the speaker is usually 3 to 6 feet.
  • DO continue to use lip reading and other visual cues to help you understand.
Please note that the federal Food and Drug Administration has determined that your best health interests would be served if a licensed physician gave you a medical evaluation before you purchased a hearing aid. The purpose of a medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the purchase of a hearing aid.